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Toronto Paramedic Services is an industry-leading, public service organization that exists to protect the quality of life in Toronto by providing superior and compassionate pre-hospital and out-of-hospital medical care, responding to patients with health emergencies and to the special needs of vulnerable communities through integrated, mobile, paramedic-based health care.

Vision

Toronto Paramedic Services strives to meet the changing needs of our community for pre-hospital and out-of-hospital medical care by demonstrating our fundamental values every day.

Values

  • Service

We are compassionate with our callers and patients. We accept the trust and confidence they place in us especially when they are most vulnerable.

  • Optimism

We value the opportunity to make a difference in someone’s life every day.

  • Integrity

We are ethical in all of our interactions. We remain trustworthy to the public we serve by never compromising our professionalism or integrity.

  • Teamwork

We build strong relationships by working well together and independently. We support a professional workplace that communicates respect for diversity, equitable treatment and contribution.

  • Leadership

We are an organization of leaders. We nurture, grow and practice leadership skills at every level of our organization which helps us achieve the Toronto Public Service’s values of stewardship, service and commitment.

  • Clinical Excellence

We continuously improve everything we do through personal development, education, evaluation, and evidence-based research. We achieve excellence by demonstrating the highest degree of expertise as Emergency Medical Dispatchers, Paramedics, Support and Leadership staff, working together as a team, and committed to the best possible care of our patients.