Chief Paul Raftis Talks about Making the Right Call on Newstalk 1010

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Newstalk 1010’s Richie Favalaro recently interviewed Chief Paul Raftis of Toronto Paramedic Services. In their discussion, Richie asked Chief Raftis when is the right time to call 911 for the paramedics.

The chief explained that Toronto Paramedics and emergency medical dispatchers are some of the best in the business. They are highly skilled and educated medical professionals. Residents should “Always call 911 when someone is suffering from an emergency such as chest pains, shortness of breath, or unconsciousness.”

Chief Raftis recommended calling Telehealth Ontario or visiting a walk-in clinic, urgent care centre or family doctor for non-emergency situations such as sprain, a small cut, or if you have the flu.

Toronto Paramedic Services responds to over 275,000 calls a year and can care for heart attacks, strokes and can even deliver a baby and the emergency medical dispatchers can assist patients over the phone even before the paramedics arrive.

There are many medical options available, it’s important to know who to call.